Licensed per Agent
Securely connect to any PC, Mac or mobile device on any network from anywhere at any time. With LogMeIn Rescue, powerful remote support is at your fingertips 24/7 to connect with your customers and employees. Problem solved.
- Real-time monitoring & reporting
- Screen sharing
- Remote control
- File transfer
- Unattended machine access
- Customization & branding
- Integrations, APIs & mobile SDK
- Agent collaboration
- Desktop calling card
- Custom & predefined support channels
- Agent & administrator management
- Top smartphone and tablet support
- SMS connection method
- Mobile device configuration
- Push various profiles and settings
- SDK for in-app support
LogMeIn Rescue is web-based remote support and customer care service, which is used by helpdesk professionals to provide remote support via the Internet, without the need for pre-installed software. Using LogMeIn Rescue, support and service professionals can communicate with end-users through an Internet chat window while diagnosing and repairing computer problems. If given permission by the computer user, the support professional can access, view, or even take control of the end-user’s computer to take necessary support actions and to train the end-user on the use of software and operating system applications. Mobile Add-On: Remove the barriers between mobile device support and solution. Connect quickly — no matter the device. Rescue lets you support more mobile devices than any other remote support provider.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.